Order sent within 24 hours designed in france


16, rue Anatole Moussu
78490 Méré France
BTL DIFFUSION SARL company, Registered in the VERSAILLES Register of Businesses under number 480 025 485 RCS VERSAILLES, TVA FR14480025485 FRANCE

Telephone number: +33 (0) 180091100

E-mail address: contact@babytolove.com

These terms and conditions together with our Privacy Policy and Terms of Website Use apply between you, the User of this website (including any sub-domains, unless expressly excluded by their own terms and conditions), and BTL DIFFUSION, the owner and operator of this Website. Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

We may amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.


Your use of our site is governed by our Terms of Website Use. Please take the time to read these, as they include important terms which apply to you.

Terms of Sales

1.    Overview

Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site. You should print a copy of these Terms or save them to your computer for future reference.

It is hereby specified that the present conditions exclusively govern the online sales of the website shop.babytolove.com registered at the RCS of Versailles under number 480025485, whose registered office is located at 16, rue Anatole Moussu 78490 MERE, France. These conditions apply to the exclusion of all other conditions, in particular those in force on other sites or in the stores of our resellers. This website is intended only for consumers wishing to order Babytolove products online for delivery in mainland United States. Babytolove does not accept deliverable orders outside of the United States. The conditions under which the Products on this Website are offered for sale are set out below.

By checking the box “I have read and I accept” the order form, then by sending the order, you agree to be bound by these conditions. Babytolove reserves the right to change these conditions at any time without notice. However, the change will not affect orders placed before the posting of the changed terms on the website.

We invite you to keep these General Conditions of Sale, especially by physically printing them.

2.    Orders

2.1.  In order to place an order, you must be able to be contacted by phone and have a valid e-mail address. You must then follow the steps outlined below:

  • Add one or more product (s) available on the site into your CART
  • Create or login to your Babytolove account with your username and password
  • Choose a delivery method
  • Specify your shipping and billing address or check your details if you already have an account
  • Check your order
  • Read and accept these terms and conditions
  • Select a payment method and enter your debit or credit card details
  • Validate the payment by clicking on the “PLACE ORDER” tab

2.2.  After placing your order, please allow for 2-3 business days for processing, prior to shipping. Orders placed on Saturday or Sunday will be processed the following Monday.

2.3.  When you place an order, Babytolove assigns you a web order number. You will receive an order confirmation by email.

2.4.  By placing an order, you propose to buy from us the products you have selected. Babytolove strives to provide you with the products mentioned in your order, however it may happen that a product is no longer available after sending your order. In this case, Babytolove will try to contact you by e-mail, phone, or mail as soon as possible.

2.5.  After order is placed by you it cannot be canceled. However, you can make use of your right of cancelation described in Article 6 of these Terms of Sales, in order to return your Products and get a refund.

2.6. Please note that the display of colors, designs or Products on a screen may differ from the actual appearance or size of the Products offered on the Website.

2.7.  The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflect the color of the Products. Your Products may vary slightly from those images.

2.8.  Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our site have some tolerance.

2.9.   The packaging of the Products may vary from that shown on images on our site.

2.10.     All Products should be used in accordance with the user instructions.

3.    Price

3.1.  All prices are in United States dollar the prices applied are those published on the website at the time you place an order. The prices published on the website include VAT and Eco-participation but do not include shipping costs.

3.2.  It is not possible to make international purchases through the website.

3.3.  Shipping costs are, if applicable, at your expense as indicated on your invoice.

4.    Payment of ordered Products

4.1.  You may pay for your ordered Products using a debit card or credit card. The payment gateway we are using accepts the following cards:

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Discover
  • Diners Club

These payments will be made on a secure platform.

4.2.  Payments are made in United States dollar.

4.3.  If you pay by credit card, you must provide all the information about it when you place an order. Babytolove will not provide you with the products or offer services until your bank has authorized credit card payment for the products. If Babytolove does not obtain this authorization, you will be informed. Babytolove reserves the right to verify the identity of the holder of the credit card by claiming the appropriate documents.

5.    Delivery of Products

5.1.  Orders placed on shop.babytolove.com can only be delivered in the United States. Babytolove don’t deliver outside the United States. Please note Babytolove cannot guarantee specific delivery dates for deliveries outside mainland United States.

5.2.  Babytolove will ship the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery or shipment dates given by Babytolove are best estimates only and Babytolove shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event any of the Products ordered is out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or post but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Babytolove. 

5.3.  In case of late delivery, we will offer you by mail a new delivery date. In any event, in the event that Babytolove does not respect the indicated deadline, or in the absence of a specified deadline, deliver the product within more than 30 days after receipt of the order confirmation, you have the possibility of cancel your order by contacting customer service. Babytolove then agrees to refund all amounts paid no later than 14 days after the termination of the contract.

If you received the product after your cancellation, we will proceed to the refund of the product, the delivery costs and the expenses of return, to reception of this one by our care, complete and in its state of origin, at the latest in 14 days after the receipt of the Product by Babytolove.

5.4.  The ownership and the risk of loss related to your products are transmitted to you at the moment of their delivery.

5.5.  Delivery of the Products to the carrier, Babytolove will send you a confirmation of shipment by e-mail provided you have indicated an e-mail address on the order form. Babytolove can not be responsible for delay or absence of delivery due exclusively to the unavailability of the customer after several proposals for appointments by the carrier.

Remember to indicate all the information needed to deliver the product to the delivery address entered (building number, staircase, codes, etc.).

5.6.  Estimated delivery:

the estimated delivery is shown at the checkout process and depends on the delivery method you chose.

a.  Standard Shipping (3-5 days)

b.  Two-Day Shipping (2 days)

c.  One Day Shipping (1 day)

We will e-mail you once your purchase has been prepared and left our warehouse.

Babytolove cannot be held responsible for delays in customs clearance which may incur storage or other charges outside our control. Babytolove cannot be held responsible should local customs authorities wish to confiscate any particular item or charge any import duty. If our shipping agent is unable to contact the recipient to arrange delivery, the card which was used for ordering will be charged for all charges accrued from holding the goods.

6.    Return Policy

6.1.  Conditions of return

6.1.1.    We want to make sure you love our products, so if for some reason you are not fully satisfied with your purchase, we can accept returns for up to 30 days after your order date (less the cost of shipping) if it the item is new, unused, and in the original packaging. If the deadline expires on a Saturday, Sunday or holiday, it is extended until the next business day. In case of purchase of several products delivered separately, your right of return will expire 30 days after delivery of the last product purchased.

6.1.2.    In order to exercise your right of return, you must inform Babytolove by any unambiguous means.

We invite you to use your right of return by: Contacting Babytolove customer service via our contact form. We will send you an acknowledgment of receipt once your return request has been received.

The products must be returned in their original condition and complete (packaging, accessories, instructions …) allowing their reselling in new condition, and accompanied by a copy of the purchase invoice for optimized management. Babytolove reserves the right not to take back incomplete products or rendered unfit for reselling in the state (due to damage, dirt, alterations, etc.).

6.2.  Effects of the return

If you choose to return, Babytolove will reimburse you for all payments made, excluding delivery charges, within a maximum of 30 days from the receipt of products by Babytolove.

The refund will be made according to the same method of payment used during your purchase, in any case, no fee will result from this refund.

The following items cannot be returned to babytolve for a refund:

  • Items not purchased on shop.babytolove.com . Products purchased at one of our retail partners must be returned directly to the retailer
  • Items purchased on final sale
  • Used items or items without original packaging intact
  • Items without receipt or proof of purchase
  • Items returned without a return authorization number
  • International orders or items used outside of the US or Canada

To return an item, please contact Babytolove customer service via our contact form or email us at contact@babytolove.com with your order number and items to be returned. You will then receive a return authorization number with instructions, as well as a prepaid posy shipping label (We invite you to consult the free return procedure described in article 8 of these terms of sale.)

The products must be returned in their original condition and complete (packaging, accessories, instructions …) allowing their reselling in new condition, and accompanied by a copy of the purchase invoice for optimized management. Babytolove reserves the right not to take back incomplete products or rendered unfit for reselling in the state (due to damage, dirt, alterations, etc.).

Once your item is received and inspected by our Customer Care Team, your claim will be processed and a credit or refund will be issued for the value of the products (less an $ 8 return shipping fee), within 7 to 14 business days.

Please note: We are not able to offer exchanges currently. Instead, you may request a return for your original item(s) and then place a new order on our site.

7.    Terms of Return of Products

7.1.  To return a Product as part of the Return Policy and obtain a refund or exchange, in accordance with the conditions of articles 6 above, you must:

  1. Contact the Babytolove customer service department by email by going to the contact form on the website, in order to organize the return of your product.
  2. Babytolove will send you your return label to slip into the package
  3. Once the product is received at Babytolove, you will be notified, and the refund will be confirmed.


8.1.  Babytolove warrants its products to be free from substantial defects in workmanship and material under normal household use in accordance with the instructions for (1) one year following date of purchase. Babytolove will, at its discretion, replace or repair any item requiring service. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. This is a limited warranty. Liability for consequential damages is expressly excluded. Proof of purchase is required. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Customer service is only provided within the North America. Contact us for any of the reasons listed above to submit a claim under this warranty.

8.2.  During the first year, your product is covered by warranty of (1) one year, which applies upon presentation of proof of purchase, without prior registration.

8.3.  What is covered by the warranty : The warranty applies subject to use in accordance with the instructions, electronic or electrical malfunctions, and defective parts.

8.4.  What is not covered by the warranty : The warranty does not cover consumables (pacifiers, teats, brushes, batteries ..). It does not cover damage caused by improper use of equipment, poor maintenance, or breakage, damage resulting from an accident or a fall, aesthetic alterations of internal and external surfaces that do not interfere with the use the product (stains, scratches, scratches, discoloration, screen printing)

8.5.  The warranty does not cover normal wear and tear, such as normal wear and tear on textiles (regular wear, discoloration, tears, holes), seams, zippers. The guarantee also excludes loss, theft, or any alterations related to an external event.

8.6.  Under this warranty Babytolove offers the repair of the item or the replacement of the product if the defects are irreparable.

8.7.  In order to ensure the constant satisfaction of our customers, Babytolove ensures a frequent renewal of its ranges, In the hypothesis where would not be able to replace the article by the same model, we reserve the possibility to offer you a similar product and / or with equivalent technical characteristic. If a change of range is necessary, the exchange will be against a product of value equivalent to the purchase price. Under no circumstances can the guarantee authorize you to request the refund of the defective product.

8.8.  Any request for coverage of the warranty may be subject to a physical inspection of the product.

9.    Liability of Babytolove

9.1.  These conditions outline the full extent of our obligations and responsibilities with respect to the provision of the Products (and the provision of assistance and warranty services) and the provision of any service.

9.2.  There are no warranties, conditions or other terms binding upon Babytolove with respect to the supply of the Products or the provision of Services, except of what is expressly stated in the contract.

9.3.  Any warranties, conditions or other terms arising out of or relating to the supply of the Products and / or the provision of services, which may otherwise be implied in the contract or incorporated in the contract by law, customary law, applicable laws in the country where you have purchased the Products or Services or otherwise (including, but not limited to, any implied term of quality, fitness for purpose, due diligence and skill) is expressly excluded herein from any the measure authorized by law. In particular, it will not be Babytolove’s responsibility to ensure that the Products are suitable for the use you reserve for them and that Babytolove can not reasonably have considered.


9.5.  This does not affect your rights as a consumer, nor your right to return the Products under Articles 6 and 7 above. Return to the top of the page

10.  Contact Babytolove Online Shop

You can contact Babytolove Online Shop:

  • using the online form located in the “Contact” section
  • or contact us directly by email contact@babytolove.com

11.  Export control

11.1.     You acknowledge that transactions conducted by Babytolove may be the subject of certain laws and regulations – including the United Nations, European or US – relating to export controls that prohibit the export or transit of certain Products and certain technologies to certain countries (the “Export Control”). Any obligation of Babytolove, whatever its nature and scope, related to the export, re-export or transfer of Products or the provision of services relating to assistance, training, investment, financial assistance, financing or brokerage will be obligatorily – and in all its aspects – governed by the Export Control and, as the case may be, any obtaining of authorization necessary for the supply or delivery beyond product and technology borders by persons under the authority of the Export Control Authority.

11.2.     You warrant that, for any Product supplied to you, you will comply fully with the restrictions imposed by the Export Control or (if applicable) with the necessary authorizations for the export of this Product and its transfer. You agree to the responsibility of enforcing by any third party to whom a Product is exported or transferred any restrictions arising from Export Control. You will take reasonable steps and actions to ensure that no end user contravenes Export Control. You will indemnify Babytolove against all damages, whether direct or indirect – whatever its nature -, costs (including legal fees) and other liability resulting from an infringement or non-compliance with the provisions of this article 10.

12.  Data protection

12.1.     You can access the details of your transactions if you are a registered customer. Enter the web order number to check the status of your order and its contents.

12.2.     By placing an order, you understand and agree that Babytolove may store, process and use the personal data collected on your order form in order to process your order. This personal data will be processed in accordance with the Babytolove Privacy policy, which you can view by clicking on the “legal Informations” button located at the bottom of this website. If you wish to access stored personal data, if you want to make changes to it or if you do not wish to receive information from Babytolove, please follow the updating procedure as described in the Babytolove privacy statement.

13.  Disposal

Since November 2006, Waste Electrical and Electronic Equipment (WEEE) should no longer be thrown in the trash. All appliances powered by mains, battery or storage battery must be cleaned and recycled. To respect this good eco-citizen practice: thank you to deposit it in waste.

14.  Circumstances beyond the reasonable control of Babytolove

Babytolove will strive to meet its obligations under its contract. Nevertheless, Babytolove can not be held responsible for any delay or failure to respect them if this delay or failure results from circumstances beyond its reasonable control. In the event of a delay, Babytolove will respect its obligations as quickly as possible.

15.  General

15.1.     Neither the failure of Babytolove to enforce any condition of the contract, nor yours, constitutes an abandonment of said condition. Such a breach can in no way affect the right to implement the condition at a later date.

15.2.     The unenforceability or nullity of any provision of the contract shall not affect the enforceability and validity of the remaining provisions.

16.  Mediation and jurisdiction in case of dispute

In case of dispute or claim, you must first contact Babytolove for an amicable solution. Failing this, you can initiate a procedure before the jurisdiction of your choice on the French territory. French law is applicable. The applicability of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded.

Private data

Protection of private life


* BABYTOLOVE is committed to protecting the privacy of the people using its website and the confidentiality of the personal information provided.

Data is collected by BTL DIFFUSION / BABYTOLOVE
16 Anatole Moussu Street
78490 Méré France
SARL, VAT identification number: FR14480025485
Telephone number: 0180091100
Email address: contact@babytolove.com

The personal information that you transmit to us in connection with the implementation of the guarantee or a service order, is used in order to ensure the good treatment of your file.

BABYTOLOVE also reserves the right to use this data in order to build a client file for which it is the sole recipient.

In accordance with Article 34 of the French Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, send by mail to:

BABYTOLOVE – Customer Relations
16 Anatole Moussu Street
78490 Méré, France
OR by e-mail contact@babytolove.com  or by using the online form located in the «CONTACT» section.


The details of your credit card are encrypted using SSL (Secure Socket Layer) and never transit unencrypted over the network.

Payment is made directly to the bank. BABYTOLOVE has no access to these details and does not keep them on its servers. That’s why they are asked for each new transaction on our site.


Our site uses computer applications from third parties such as * Facebook, * Twitter, * Pinterest, * Instagram, * Youtube *, which allow the user to share content from our site with other people or to make known to these other people his opinion regarding a content of our site. When the customer consults a page of the site containing such an icon, his browser establishes a direct connection with the servers of the social network. If it is connected to the social network during its navigation, the application buttons allow to link the pages consulted to its user account. If he interacts by means of plug-ins, for example by clicking on the “Share” button or leaving a comment, the corresponding information will be transmitted to the social network and published on his account. If the customer does not want the social network to link the information collected via BABYTOLOVE to their user account, they must disconnect from the social network before visiting the BABYTOLOVE website. We invite you to consult the privacy policies of these social networks to learn the purpose of use, including advertising, navigation information they can collect through these application buttons.

Privacy policy


Customer: any professional or natural person capable within the meaning of articles 1123 and following of the French Civil Code, or legal person, who visits the Site subject of these general conditions.

Benefits, features and Services: http://shop.babytolove.com  makes available to Customers:

Content: All the constituent elements of the information present on the website, in particular texts – images – videos.

Customer Information: Hereinafter referred to as “Information (s)” which correspond to all of the personal data that may be held by http://shop.babytolove.com for the management of your account, the management of the customer relations and for the purpose of analyzes and statistics.

User: Internet user connecting, using http://shop.babytolove.com website.

Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of natural persons to which they apply” (Article 4 of French Law No. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the French General Data Protection Regulation (GDPR: No. 2016-679)

1 – Presentation of the website.

Under Article 6 of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, it is specified to users of the website http://shop.babytolove.com/ the identity of the various stakeholders as part of its implementation and monitoring:

Owner: SARL BTL DIFFUSION Share capital of 7500 € VAT number: FR14480025485 – 16 rue Anatole Moussu

Publication Manager: Laurent Bénichou – contact@babytolove.com

The publication manager is a natural person or a legal person.

Webmaster: Mobyclic – alistair@mobyclic.com

Host: Online SAS

Data Protection Officer: Laurent Bénichou – contact@babytolove.com

This model of legal mentions is offered by Generator of legal mentions for website

2 – General conditions of use of the site and services offered.

The website constitutes intellectual works protected by the provisions of the French Code of the Intellectual Property and the applicable International Regulations. The Customer may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the website.

Use of https://shop.babytolove.com website implies full and complete acceptance of the terms and conditions described below. These conditions of use may be modified or supplemented at any time, users of the website https://shop.babytolove.com are invited to consult them regularly.

This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by https://shop.babytolove.com who will then do its best to communicate to users before the dates and times of the intervention. The website https://shop.babytolove.com is updated regularly by https://shop.babytolove.com  responsible. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become acquainted with them.

3 – Description of the services provided.

The purpose of the website https://shop.babytolove.com is to provide information on all the activities of the company. https://shop.babytolove.com strives to provide as accurate information as possible on https://shop.babytolove.com. However, it can not be held responsible for oversights, inaccuracies and deficiencies in the update, whether by him or the third party partners who provide this information.

All information listed on the website https://shop.babytolove.com given for information only, and are subject to change. In addition, the information on https://shop.babytolove.com is not exhaustive. They are given subject to modifications having been made since they went on line.

4 – Contractual limitations on the technical data.

The site uses JavaScript technology. The website can not be held responsible for material damage related to the use of the website. In addition, the user of the website agrees to access the site using recent equipment, not containing any viruses and with a browser of last generation updated The website https://shop.babytolove.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: n ° 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructures, to fail its infrastructures or if the Services and Services generate deemed traffic. unnatural.

https://shop.babytolove.com and the host can not be held responsible in case of malfunction of the Internet, telephone lines or hardware and telephony related to the congestion of the network preventing access to the server.

5 – Intellectual property and counterfeits.

https://shop.babytolove.com owns the intellectual property rights and owns the rights to use all the elements available on the website, including text, images, graphics, logos, videos, icons and sounds . Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited without the prior written consent of: https://shop.babytolove.com.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the French Code of Intellectual Property.

6 – Limitations of liability.

https://shop.babytolove.com acts as the publisher of the site. https://shop.babytolove.com  is responsible for the quality and veracity of the Content it publishes.

https://shop.babytolove.com can not be held liable for direct or indirect damage to the user’s equipment when accessing the website https://shop.babytolove.com , and resulting from the use of equipment that does not meet the specifications in point 4, or the appearance of a bug or incompatibility.

https://shop.babytolove.com can not be held liable for consequential damages (such as for example a loss of market or loss of opportunity) resulting from the use of https://shop.babytolove.com. Interactive spaces (possibility to ask questions in the contact area) are available to users. https://shop.babytolove.com reserves the right to remove, without prior notice, any content posted in this space that would violate applicable law in France, especially the provisions on data protection. If applicable, https://shop.babytolove.com also reserves the right to question the user’s civil and / or criminal liability, particularly in the event of a racist, abusive, slanderous message, or pornographic, whatever the medium used (text, photography …).

7 – Management of personal data.

The Client is informed of the regulations concerning marketing communication, the French law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (RGPD: No. 2016-679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected as part of the creation of the User’s personal account and its navigation on the Site, the Person in charge of the processing of Personal Data is: BTL DIFFUSION https://shop.babytolove.com is represented by Laurent Benichou, his legal representative.

As responsible for the data processing it collects, https://shop.babytolove.com undertakes to comply with the French legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a record of treatments according to reality. Whenever https://shop.babytolove.com processes Personal Data, https://shop.babytolove.com takes all reasonable steps to ensure the accuracy and appropriateness of Personal Data. in view of the purposes for which http://shop.babytolove.com treats them.

7.2 Purpose of the data collected

http://shop.babytolove.com may process some or all of the data:

  • To allow navigation on the Site and the management and traceability of the services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
  • To prevent and fight computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
  • To improve the navigation on the Site: connection and usage data
  • To conduct optional satisfaction surveys on http://shop.babytolove.com : email address
  • To carry out communication campaigns (sms, mail): phone number, email address

http://shop.babytolove.com does not market your personal data which is therefore only used by necessity or for statistical purposes and analyzes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of http://shop.babytolove.com  have the following rights:

  • Right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users’ data right of locking or erasing data of the Users of a personal nature (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
  • Right to withdraw consent at any time (article 13-2c RGPD)
  • Right to limit the processing of User data (article 18 RGPD)
  • Right to oppose the processing of User data (article 21 RGPD)
  • Right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
  • Right to define the fate of the data of the Users after their death and to choose to whom http://shop.babytolove.com will have to communicate (or not) his data to a third party which they will have previously designated

As soon as http://shop.babytolove.com knows of the death of a User and in the absence of instructions from him, http://shop.babytolove.com undertakes to destroy his data, unless their retention is necessary for probative purposes or to fulfill a legal obligation.

If the User wishes to know how http://shop.babytolove.com uses his Personal Data, ask to rectify or opposes their treatment, the User can contact http://shop.babytolove.com in writing to the following address:

16 Anatole Moussu Street
78490 Méré

In this case, the User must indicate the Personal Data that he would like to be corrected, updated or deleted by http://shop.babytolove.com , by identifying himself precisely with a copy of a piece of identity (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations that are imposed on http://shop.babytolove.com  by law, particularly with regard to the preservation or archiving of documents. Finally, the Users of http://shop.babytolove.com  may file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

http://shop.babytolove.com refrains from processing, hosting or transferring the Information collected on its Clients to a country outside the European Union or recognized as “unsuitable” by the European Commission without inform the client in advance. However, http://shop.babytolove.com remains free from the choice of its technical and commercial subcontractors on the condition that it presents sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (RGPD : 2016-679).

http://shop.babytolove.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of http://shop.babytolove.com, it shall promptly inform the Customer and communicate the measures to him. corrections made. Moreover http://shop.babytolove.com does not collect any “sensitive data”.

The User’s Personal Data may be processed by affiliates of http://shop.babytolove.com and subcontractors (service providers) exclusively for the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main people likely to have access to the data of the Users of http://shop.babytolove.com are mainly the agents of our customer service.

7.5 Types of data collected

Regarding the users of http://shop.babytolove.com website, we collect the following data which are essential for the functioning of the service, and which will be kept for a maximum period of 36 months after the end of the contractual relationship:

Your details: Title, Surname, Name, e-mail, Mailing address, telephone number, birth date, including surname, first name, e-mail, telephone number Your personal details: your date of birth, if you are expecting a child , the expected date of birth, how many children do you have, their first name, their date of birth Your personal preferences: your wish list, your marketing and cookie preferences

http://shop.babytolove.com also collects information that improves the user experience and provides contextualized advice:

When you interact with our web sites, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Tags” section below in this privacy policy.

These data are kept for a maximum period of 36 months after the end of the contractual relationship.

8 – Incident Notification

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident reporting procedures consider our legal obligations, whether at the national (FRANCE) or European level. We are committed to fully informing our customers of all matters relating to the security of their account and providing them with all the information they need to help them meet their own regulatory reporting requirements.

No personal information of the user of the site http://shop.babytolove.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any support to others. Only the assumption of redemption of http://shop.babytolove.com and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data. with respect to the user of the website http://shop.babytolove.com 


To ensure the security and confidentiality of Personal Data and Personal Health Data, http://shop.babytolove.com uses networks protected by standard devices such as firewall, pseudonymization, encryption and password.

When processing Personal Data, http://shop.babytolove.com takes all reasonable steps to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

9 – Hypertext links “cookies” and tags (“tags”) internet

The site http://shop.babytolove.com contains a number of hypertext links to other websites, set up with the permission of http://shop.babytolove.com. However, http://shop.babytolove.com does not have the possibility to check the contents of the websites thus visited and will therefore assume no liability for this fact.

Unless you decide to disable cookies, you agree that the website may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all, or part of the Services offered by the website .

9.1. ” COOKIES “

A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (such as computer, smartphone etc…), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User.

http://shop.babytolove.com may process the User’s information concerning his visit to the Website , such as the pages viewed, the searches made. This information allows http://shop.babytolove.com to improve the content of the Website, the navigation of the User.

Cookies facilitating the navigation and / or the provision of services offered by the Website, the User can configure his browser to enable him to decide whether he wishes to accept them or not so that Cookies are registered in the Website, the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him from time to time, before a Cookie is likely to be registered in his terminal. http://shop.babytolove.com informs the user that, in this case, it is possible that the functionality of its browser software is not all available.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Website may be limited. This could also be the case when http://shop.babytolove.com or one of its service providers can not recognize, for technical compatibility purposes, the type of browser used by the terminal, the language settings and the country from which the terminal appears to be connected to the Internet.

If applicable, http://shop.babytolove.com declines any responsibility for the consequences related to the degraded functioning of the Website and the services possibly proposed by http://shop.babytolove.com, resulting (i) from refusal of Cookies by the User (ii) the impossibility for http://shop.babytolove.com to register or consult the Cookies necessary for their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.

At any time, the User may make the choice to express and modify his wishes regarding Cookies. http://shop.babytolove.com may also use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin, Pinterest and Google Plus appearing on the Website http://shop.babytolove.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of http://shop.babytolove.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone ).

These types of cookies are only placed on your devices if you consent, by continuing to browse the Website or the mobile application of http://shop.babytolove.com . At any time, the User may nevertheless reconsider his consent that http://shop.babytolove.com  files this type of cookies.

Article 9.2. TAGS (“TAGS”) INTERNET

http://shop.babytolove.com may occasionally use Internet tags (also known as “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them by through a specialist web analytics partner that may be located (and therefore store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing users to access the Website, and on the various pages of it.

This technology allows http://shop.babytolove.com to evaluate visitor responses to the Website  and the effectiveness of its actions (for example, the number of times a page is opened and the information accessed) as well as the use of this Website  by the User.

The external service provider may possibly collect information about visitors to the Website  and other website s through these tags, compile reports on the activity of the Website  to the attention of http://shop.babytolove.com , and provide other services related to the use of this and the Internet.

10 – Applicable law and jurisdiction.

Any dispute in connection with the use of the website http://shop.babytolove.com is subject to French law. Except in cases where the law does not permit, the courts of Versailles have exclusive jurisdiction


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78490 Méré - FRANCE